Knowledge workers engaged in many critical, high-impact business processes often have no information systems designed to help them work together more effectively.
Traditional workflow systems are designed to speed the flow of work from one inbox to another where the tasks are processed in isolation from other participants. Key processes that require creative team collaboration have free-flowing collaboration and dynamic work patterns that do not mesh with those traditional workflow systems.
The lack of information support systems linking members of your creative teams to your processes forces them to become "human middleware." Email, web conferencing, spreadsheets and project scheduling tools are cobbled together to support ad hoc coordination of their work in order to keep their projects moving forward.
Document Management systems, such as SharePoint, organize and manage documents, discussions, meetings, and people, but do not provide overall business process support. It is up to the user to know where to find the necessary content, what to do with it, when and with whom.
Process Driven Collaboration solutions support document and data-centric business processes that require team collaboration, process guidance, document creation and data access and collection. This is done by presenting a user interface that guides individuals and teams through the stages and tasks of the business process, by providing a rich collaborative environment and appropriate content when, and as required.
Office 2007 meets the three critical factors that lead to a successful collaborative business process solution:
User Acceptance
Clearly the Office desktop applications and SharePoint provide the most familiar authoring and collaboration user interfaces of any business application in the world. Using these applications as the front end for your business solutions will ensure a high degree of user acceptance.
Meeting Business Requirements
Office 2007 is not just an application, or series of applications, it’s also a development platform. The combination of integrated, supported and comprehensive functionality enables the development of solutions that will more closely and more cost-effectively match your collaborative business process needs than any other development platform.
Long Term Content Management
SharePoint provides document management infrastructure to manage all of the business process content, over its life-cycle within a central repository for the process, department or corporation. SharePoint applications can also be integrated with other document and records management systems such as Livelink, Hummingbird and Documentum.