Module de gestion des relations (XRM)
Vue d'ensemble module de gestion des relations
Sopra™ Extensible Relationship Management for SharePoint™ is our next generation solution that is designed to extend your SharePoint foundation and give you the ability to manage any relation or content.
Sopra™ will provide users with the ability to create any type of relationship to meet your specific business requirements. Here’s a brief overview of some of the various key business application where Sopra™ can be used:
Customer Relationship Management (CRM): Our Solution can be use for various business requirements such as Operational RM, Sales Force Automation and Customer Service RM. Instead of buying segmented point solutions to manage your sales, customer service and customer retention, Sopra™ will provide you with the foundation and capabilities to support all of these business requirements.
Project Relationship Management (PRM): Projects are a critical aspect of your business. Processes, activities and related resources must be managed and synchronized in order to be able to get a snapshot as to the current state of any all ongoing projects. Sopra™ will provide you the ability to create key relationships between documents, contacts, project, or any list located in SharePoint.
Candidate Relationship Management (CARM): Large organizations often interview and meet a large number of potential candidates on a daily basis. Keeping track of interview reports, miscellaneous notes, assignments, CV, candidate profiles etc… are key elements that you need to manage. Sopra™ will provide you the functionality to manage, store, share and publish any type of information in relationship with your potential candidate for short or long term requirements.
Operational Relationship Management (ORM): Often organization needs a solution on SharePoint that connects every part your company’s operations so that each Business unit works together seamlessly. Many applications like sales, finance, accounting, human resource and administration, employees need the ability to easily access content from a central location. Sopra™ is designed to be deployable within different SharePoint site collections or sites and be configured for your specific operational requirements.
Contract Management (CM): Sopra™ will help you to secure information, apply records management rules, archiving information and provide easy access to contracts to ensure your organizations competitiveness. Compliance and regulatory legislation mandate that business-critical documents are adequately managed throughout their entire Lifecycle from the time it is first entered as a record to final dissemination to ensure that you respect the compliance guidelines of your industry.
When creating a contract there are various actor’s involved at different times during the process ranging from: Lawyers, Purchasing agents, Production personnel, Maintenance directors, Suppliers and Supplier’s Lawyers etc... Just to name a few. Sopra™ enables you to coordinate the activities required to create, review, update and publish a contract does require a software to capture the: Content, Activities and Process.
